Soper Baji Privacy Policy – Your Data, Our Responsibility

Welcome to Soper Baji. We understand that sharing personal information online can feel a little daunting – and that's completely natural. That's why we want you to know exactly what we do and don't do with your data.

This Privacy Policy ("Policy") explains how Soper Baji collects, processes, stores, and protects your personal information. This Policy applies to our Terms & Conditionscomplements and works in conjunction with both.

We believe privacy is more than a legal obligation — it is our ethical responsibility to you. At Soper Baji, your data is never sold, never misused, and never used for anything unrelated without your consent.

Soper Baji collects different types of information at various stages. Each piece of data is collected for a specific, legitimate purpose. We never ask for information we don't need.

We may also collect certain information when you contact our support team, participate in surveys, or enter competitions.

Soper Baji uses your data only for specific, legitimate, and transparent purposes. No data is ever used beyond its stated and approved purpose.

• For account creation, verification, and management.
• For processing deposits, withdrawals, and other financial transactions.
• To personalise your betting experience — such as suggesting your favourite matches or games.
• For providing customer support and resolving complaints.
• To prevent fraud, money laundering, and other unlawful activity.
• To meet legal obligations and submit reports to regulatory authorities.
• For platform improvement, bug fixes, and developing new features.
• To send you relevant promotions and offers, with your consent.

The Soper Baji website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Helps us analyze which pages get the most traffic so we can improve the site.
• Functionality Cookies: Remembers your preferred language and settings.
• Marketing Cookies: Used to show you relevant ads based on your interests. You can turn these off at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some site features.

Soper Baji never sells your personal data. However, in limited circumstances, certain information may need to be shared with trusted partners.

• Payment Processors: Necessary information is shared with payment providers such as Mobile Pay and Nagad to process deposits and withdrawals.
• Identity Verification Services: We work with licensed verification providers for KYC (Know Your Customer) processes.
• Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Business Succession: In the event of a change in ownership of Soper Baji, data may be transferred to the new owner, though this policy will remain in effect.

Soper Baji follows the highest industry standards to protect your data. Our security team monitors systems around the clock to prevent any unauthorized access.

• All data transmissions are protected with 256-bit SSL/TLS encryption.
• Stored data is kept in an encrypted database.
• Passwords are never stored in plain text – only in hashed form.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and penetration testing are conducted.
• Staff access to data is restricted on a need-to-know basis ("least privilege" principle).

Keep in mind, however, that no method of transmission over the internet is 100% secure. In the event of a cyberattack, we act quickly and notify affected users without delay.

Soper Baji does not retain data for longer than necessary. How long data is kept depends on its type and applicable legal requirements.

• Active account data: retained for as long as the account remains active.
• Closed account data: 5 years after closure (as required by legal obligation).
• Financial transaction records: 7 years (for tax and regulatory requirements).
• Support conversations: 2 years.
• Marketing data: deleted within 30 days of consent being withdrawn.

Soper Baji respects your right to privacy. You have control over your data, and we're here to help you exercise that control.

Soper Baji strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

• Age verification is carried out at the time of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• Parents or guardians can raise concerns about their child's data at any time.

Soper Baji may update this Privacy Policy from time to time. Changes may occur due to the introduction of new services, legal requirements, or technological improvements.

• The date of any update will be clearly noted at the top of the page.
• For significant changes, you will be notified via email or in-app notification.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team. We take all concerns seriously and aim to respond promptly.

• Email: privacy@soperbaji.net
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Response time: typically within 3 business days